Shipping Information

Free Shipping. More Adventures.

Getting your RoamRest products delivered should be the easy part. We offer FREE standard shipping to all 48 contiguous United States, so you can spend less time worrying about shipping costs and more time planning your next adventure.

Order Processing & Delivery

Every RoamRest mattress is handcrafted in the USA with quality and attention to detail. Because many of our products are made to order, please allow approximately 2–3 weeks for production and order processing before shipment.

Once your order ships, standard delivery typically takes an additional 5–10 days, depending on your location.

Please note that these are estimated timelines. Severe weather, natural disasters, carrier disruptions, and other circumstances beyond our control may cause unexpected shipping delays.

Expedited Processing & Shipping

Need your order sooner? Contact our Customer Service team to ask about expedited production or shipping options.

Availability depends on the product, order details, and delivery location. Additional charges apply, and rates vary based on your specific needs.

Please contact us before placing your order to discuss available options and pricing.

Shipping Confirmation & Tracking

Once your order ships, we'll send you an email containing:

• Your invoice.
• Your shipping confirmation.
• Your tracking number so you can follow your shipment.

Tracking information may take some time to become available after your package has been processed by the carrier.

Shipping Outside the Contiguous United States

We also ship to Alaska, Hawaii, and international destinations! Shipping charges for these locations are the responsibility of the customer and vary depending on the destination, package size, and weight.

International orders may be subject to additional customs duties, taxes, or import fees, which are the responsibility of the customer.

Please contact our Customer Service team for shipping rates and additional information.

Additional Shipping Information

• Some shipments may require a signature upon delivery.
• Orders containing multiple items or larger quantities may arrive in separate packages.
• Shipping and delivery times are estimates and are not guaranteed.
• Please double-check your shipping address before completing your purchase to help avoid delivery issues.

Questions About Your Order?

Our team is happy to help with questions about shipping, delivery, or order status.

• Call: 800 448 6163
• Email: sales@namattress.com
• Online: Contact Us