Get to Know RoamRest: The Story Behind Our Brand
Have you ever wondered how RoamRest got its start? Who is behind this innovative, van-friendly mattress company? What does a day in the life at RoamRest look like? If you’ve been looking for answers to these questions and more, then rest easy. We’re here to unravel the story of the business—from its humble beginnings to where we are now.
Who We Are
RoamRest’s mission is to provide our customers with the highest quality handcrafted van mattress products that focus on comfort and support. We strive to develop innovative and reliable products by thorough research and development. We are committed to excellent customer service and creating an exceptional van life experience for all our customers.
The History of RoamRest
RoamRest is a division of North America Mattress Corp. (NAMC), a mattress manufacturer with nearly three decades of experience. Originally beginning as a labor and delivery mattress company, NAMC quickly discovered its talent also catered to extended healthcare departments with specialized needs such as stretchers, operating pads, and mental health mattresses.
Over time, NAMC has expanded its expertise to take on a variety of industries. From providing home health mattresses to crafting mattresses for camps and dorms, or outfitting semi-trucks with comfortable home like mattresses, NAMC knows how to create high-quality products that meet a range of needs.
Back in 2010, a new trend emerged – people began placing custom orders to fit conversion vans. Recognizing the value of quality sleep on the road, and expertise in creating top-quality mattresses, we quickly became the Pacific Northwest’s premier van mattress supplier.
With the surge in popularity of conversion vans in 2020, RoamRest was founded. The owners realized the need for the Ultimate Tri-Fold van mattress, which could be neatly folded and stored when not in use; thus, freeing up valuable cabin space. This innovative product was a game changer in the industry, delivering something that the market never knew it needed.
Since then, the team has been hard at work perfecting our craft and continuously inventing new products to ensure the best van life experience for our RoamRest customers. We have become a trusted source for quality mattresses, helping make van life dreams come true!
Meet the Owners
John and Shawna Lacey are the proud owners of RoamRest. With a shared passion for the van life experience, they created this company with the mission of providing quality mattress products to customers who are looking to make their van life dreams come true.
John is an Army veteran, experienced entrepreneur, and engineer with a passion to help others. He brings his expertise to developing high-quality mattresses that prioritize both comfort and support. Shawna is an established industry expert. She has been working in the mattress industry for over 15 years, perfecting her craft with extensive knowledge of high quality foam and fabric. Together, John and Shawna have created a team that always strives for excellence and works hard to create exceptional customer experiences.
A Day in the Life at RoamRest
Every day is different here at RoamRest! On any given day, you might find us brainstorming new ideas for growing the business or testing out new products in real-world scenarios (like living out of vans!).
A typical day starts with a team meeting to review upcoming projects, discuss customer feedback, and set goals for the day. From there, the team gets down to business on hand-crafting quality mattresses. Each department works seamlessly together, ensuring that the foam is cut with precision, covers are sewn for a perfect fit, and quality checks are completed before compressing and shipping. RoamRest takes pride in its craftsmanship and ensures that each mattress is created with the utmost care. Not only do we focus on the quality of our products, but when it comes to customer satisfaction, our Customer Service team goes above and beyond to ensure the ultimate van sleep experience. Handcrafted with care and attention to detail, RoamRest mattresses are a true testament to our commitment to quality.
We also stay up to date on the latest industry trends so that we can enhance our existing products and develop new ones. At the end of the day, we get together to evaluate our progress, reflect on what went well and what could be improved upon. We strive to keep improving to provide excellent service and ensure our customers are satisfied every time they purchase from us.
We Promote Van Life with Passion
At RoamRest, we are passionate about creating quality mattresses that help you get the most out of your van life experience. Our commitment to comfort and customer service is unmatched, making us the go-to resource for all your mattress needs. With a team of industry professionals, we strive to make sure each customer is satisfied with their purchase. Whether you’re looking for luxury or just want something comfortable and reliable, RoamRest has got you covered!